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Privacy Policy

Your information

Privacy Policy

Last updated: August 25, 2026

Quantum Peptides respects privacy and limits personal information to what is reasonably needed to operate the store, fulfil orders, provide support and protect the service.

Information we collect

Depending on how you use the site, we may collect contact and account details, billing and delivery information, order and support history, marketing preferences, device and browser information, IP address, cookie identifiers and site-usage information. Payment processors handle payment-card or transfer details under their own systems; we receive the information needed to confirm and administer payment.

How we use information

  • process, fulfil, deliver and support orders;
  • operate accounts, carts, checkout and customer service;
  • send transactional, delivery and service messages;
  • prevent fraud, abuse and security incidents;
  • maintain records and meet legal, tax and accounting obligations;
  • understand and improve site performance; and
  • send marketing only where permitted and provide an unsubscribe method.

Consent, cookies and choices

We collect, use and disclose information with consent or as otherwise permitted by law. Essential cookies support features such as carts, checkout, account sessions and security. Analytics or advertising technologies may be used where configured and permitted. Browser settings can block some cookies, but essential site functions may then stop working. Marketing messages include an unsubscribe option; transactional messages may still be sent.

Service providers and disclosure

We may share limited information with providers that support hosting, ecommerce, payments, accounting, email, analytics, fraud prevention, customer service and delivery. We may also disclose information where required by law, to protect rights or safety, or in connection with a business transaction subject to appropriate safeguards. We do not sell personal information for money.

Processing outside Alberta or Canada

Some providers may process or store information outside Alberta or Canada, where it can be subject to the laws of that jurisdiction. We require providers to handle information only for authorized purposes and with appropriate safeguards.

Retention and safeguards

We retain information only as long as reasonably required for the purposes described and applicable legal, tax, accounting, dispute, fraud-prevention and security requirements. We use administrative, technical and physical safeguards appropriate to the sensitivity of the information, although no internet system can be guaranteed completely secure.

Access and correction

Subject to applicable exceptions, you may ask to access or correct personal information under our control or ask how it has been handled. We may need to verify identity. Email [email protected].

Children and third-party links

The store and its research products are not directed to children, and we do not knowingly seek personal information from children for commercial transactions. Links to third-party services are governed by those services’ own policies.

Changes and applicable law

We may update this policy when practices, providers or legal obligations change. Quantum Peptides operates in Alberta, Canada. Alberta’s Personal Information Protection Act generally applies to provincially regulated private-sector organizations in Alberta, while Canada’s federal privacy law may apply to interprovincial or international commercial data flows and other activities within its scope.

Privacy questions or requestsQuantum Peptides · [email protected]